Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:

• What personal information will we ask you for?
• What do we use this information for?
• Lawful Basis For Using your Personal Data in this way:
• What happens if you do not provide this Personal Information?
• Who do we share your data with?
• How long do we keep your data for?
• How do we keep your data safe?
• Do we collect any other information from you?

This Privacy Policy covers the information we collect about you when you use our services. This policy also explains your choices about how we use information about you. Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, do not use our Services or interact with any other aspect of our business.

We collect information about you when you provide it to us, when you use our Services. This will include contact details e.g.; Name, Contact, Email so that we may provide information to you.

For bookings: We use your data for contact purposes, to prepare quotes and book holiday arrangements according to your requirements including your payment, flight, holiday, security, incident/accident management or insurance, etc. In order for you to travel abroad, it may be mandatory to disclose and process your information for immigration, border control, security and anti-terrorism purposes, or any other purposes which they determine appropriate. Even if not mandatory, we may exercise our discretion to assist where appropriate.

It may sometimes be necessary to collect personal data that may be considered Special Category (e.g. health, religion) to cater to your needs or act in your interest. We will only be able to accept this data for booking purposes with your consent.

Contract: We use the personal information provided because you have asked for something to be done e.g. for some information to be sent.

Consent: If it is necessary to process sensitive personal information in relation to your request (e.g. relating to health or religion) we will obtain your consent to collect this data and to share it with suppliers when necessary.

If you do not wish to supply us with this information, it will not be possible for us to answer your enquiry..

• WE WILL NEVER SHARE YOUR DATA WITH OTHER COMPANIES FOR MARKETING PURPOSES. NOR WILL WE SELL OR RENT YOUR DATA TO THIRD PARTIES.
• Our website contact forms are processed via our website email service provider.
• In the case of a confirmed booking, please be informed that we must pass it to suppliers of your travel arrangements, including airlines. We may also supply it to public authorities such as customs and immigration. When you make this booking, you consent to this information being passed to the relevant people.
• We sometimes use GDPR compliant third party software to help us with tasks and therefore need to process your data via their servers for processes such as bookings. We disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
• We reserved all the rights to deny any request regarding access to any of our data.

We may change this privacy policy from time to time. We will post any privacy policy changes on this page.

Your information is controlled by My Trip UK If you have questions or concerns about how your information is handled, please direct your inquiry to My Trip UK, as set out below:

Email: [email protected]
Telephone: 0208 144 4417